增加坐席报表
This commit is contained in:
Shaun Chyxion
parent
5549c82587
commit
99d94d177b
@ -18,13 +18,18 @@ import com.pudonghot.yo.basic.model.PrivacyLevel;
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import com.pudonghot.yo.mapper.CallRecordingMapper;
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import com.pudonghot.yo.model.domain.CallRecording;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import com.pudonghot.yo.model.dbobject.CallDetailReport;
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import org.springframework.beans.factory.annotation.Value;
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import com.pudonghot.yo.cms.form.FormListCallDetailRecord;
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import com.wacai.tigon.web.controller.BaseQueryController;
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import com.pudonghot.yo.cms.service.CallDetailRecordService;
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import com.pudonghot.yo.cellphone.privacy.NumberPrivacyUtils;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.validation.annotation.Validated;
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import org.springframework.web.bind.annotation.RequestMapping;
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import static com.pudonghot.yo.model.domain.CallDetailRecord.*;
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import com.pudonghot.yo.cms.form.FormCallDetailRecordAccountReport;
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import com.pudonghot.yo.model.request.ReqCallDetailRecordAccountReport;
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/**
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* @author Donghuang
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@ -79,6 +84,11 @@ public class CallDetailRecordController
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}
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}
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@RequestMapping("/account-report")
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public List<CallDetailReport> accountReport(@Validated final FormCallDetailRecordAccountReport form) {
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return ((CallDetailRecordService) queryService).accountReport(form.copy(new ReqCallDetailRecordAccountReport()));
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}
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/**
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* {@inheritDoc}
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*/
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@ -0,0 +1,26 @@
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package com.pudonghot.yo.cms.form;
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import lombok.Getter;
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import lombok.Setter;
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import java.util.Date;
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import lombok.ToString;
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import javax.validation.constraints.NotNull;
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import com.wacai.tigon.format.annotation.Trim;
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import com.wacai.tigon.format.annotation.EmptyToNull;
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/**
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* @author Donghuang
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* @date Oct 21, 2020 21:14:01
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*/
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@Getter
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@Setter
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@ToString(callSuper = true)
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public class FormCallDetailRecordAccountReport extends BasicForm {
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@NotNull
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private Date dateFrom;
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@NotNull
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private Date dateTo;
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@Trim
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@EmptyToNull
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private String account;
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}
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@ -4,6 +4,7 @@ import lombok.Getter;
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import lombok.Setter;
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import java.util.Date;
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import com.wacai.tigon.form.FormList;
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import javax.validation.constraints.NotNull;
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/**
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* @author Donghuang
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@ -12,10 +13,13 @@ import com.wacai.tigon.form.FormList;
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@Getter
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@Setter
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public class FormListCallDetailRecord extends FormList {
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@NotNull
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private Date startDate;
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@NotNull
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private Date endDate;
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private String connId;
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private String account;
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private String callerNumber;
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private String calledNumber;
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private Boolean related;
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}
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@ -1,12 +1,22 @@
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package com.pudonghot.yo.cms.service;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import com.pudonghot.yo.model.dbobject.CallDetailReport;
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import com.pudonghot.yo.model.request.ReqCallDetailRecordAccountReport;
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import com.wacai.tigon.service.BaseQueryService;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import java.util.List;
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/**
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* @author bingpo
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* @date 2020/3/30 下午3:23
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* @author Donghuang
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* @date Oct 21, 2020 21:10:19
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*/
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public interface CallDetailRecordService extends BaseQueryService<Integer, CallDetailRecord> {
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/**
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* account report
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* @param form
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* @return
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*/
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List<CallDetailReport> accountReport(ReqCallDetailRecordAccountReport form);
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}
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@ -1,15 +1,18 @@
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package com.pudonghot.yo.cms.service.impl;
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import com.pudonghot.yo.cms.service.CallDetailRecordService;
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import com.pudonghot.yo.mapper.CallDetailRecordMapper;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import com.wacai.tigon.service.support.BaseQueryServiceSupport;
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import java.util.List;
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import lombok.extern.slf4j.Slf4j;
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import org.springframework.stereotype.Service;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import com.pudonghot.yo.mapper.CallDetailRecordMapper;
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import com.pudonghot.yo.model.dbobject.CallDetailReport;
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import com.pudonghot.yo.cms.service.CallDetailRecordService;
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import com.wacai.tigon.service.support.BaseQueryServiceSupport;
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import com.pudonghot.yo.model.request.ReqCallDetailRecordAccountReport;
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/**
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* @author bingpo
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* @date 2020/3/30 下午3:26
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* @author Donghuang
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* @date Oct 21, 2020 21:10:57
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*/
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@Slf4j
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@Service
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@ -17,4 +20,11 @@ public class CallDetailRecordServiceImpl
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extends BaseQueryServiceSupport<Integer, CallDetailRecord, CallDetailRecordMapper>
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implements CallDetailRecordService{
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/**
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* {@inheritDoc}
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*/
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@Override
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public List<CallDetailReport> accountReport(final ReqCallDetailRecordAccountReport form) {
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return mapper.accountReport(form);
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}
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}
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@ -1,48 +0,0 @@
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server.port=8180
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server.error.include-stacktrace=always
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spring.application.name=yo-cms
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spring.jackson.time-zone=GMT+8
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spring.jackson.serialization.write-dates-as-timestamps=true
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spring.jackson.serialization.fail-on-empty-beans=false
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spring.servlet.multipart.max-file-size=256MB
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spring.servlet.multipart.max-request-size=256MB
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site.context-path=
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# Datasource
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yo.datasource.url=jdbc:mysql://localhost/yoqw?useUnicode=true&characterEncoding=utf8&zeroDateTimeBehavior=convertToNull&useLegacyDatetimeCode=false&serverTimezone=Asia/Shanghai
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yo.datasource.username=yoqw
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yo.datasource.password=yoqw_query!
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# Datasource
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yo.fs.datasource.url=jdbc:mysql://localhost/fs_dev?useUnicode=true&characterEncoding=utf8&zeroDateTimeBehavior=convertToNull&useLegacyDatetimeCode=false&serverTimezone=Asia/Shanghai
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yo.fs.datasource.username=freeswitch
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yo.fs.datasource.password=RR!h5IpirsnJ
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# Redis
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spring.redis.host=localhost
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spring.redis.port=6379
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spring.redis.password=123456
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yo.cms.recording-server.base-path=http://172.16.52.80/fs/rec/
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# CAS
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tigon.shiro.cas.server.addr=https://cas.pudong-hot.com
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tigon.shiro.cas.client.addr=http://localhost:4200
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tigon.shiro.filter-chain=${site.context-path}/auth/login=anon \
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/=anon \
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/state-machine/**=anon \
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/nlp-component/**=anon \
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/index.html=anon \
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/assets/**=anon \
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/**=user
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yo.cms.sound.store-dir=/Users/chyxion/cms-sound
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yo.cms.sound.base-path=http://localhost:8180/sound/file/
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# Dubbo
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## Dubbo Registry
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dubbo.registry.address=zookeeper://localhost:2182
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dubbo.registry.file=${user.home}/dubbo-cache/${spring.application.name}/dubbo.cache
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dubbo.consumer.check=false
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66
cms/src/main/resources/application.yml
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66
cms/src/main/resources/application.yml
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@ -0,0 +1,66 @@
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server:
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port: 8180
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error:
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include-stacktrace: always
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spring:
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application:
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name: yo-cms
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jackson:
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time-zone: GMT+8
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serialization:
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write-dates-as-timestamps: true
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fail-on-empty-beans: false
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servlet:
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multipart:
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max-file-size: 256MB
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max-request-size: 256MB
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redis:
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host: localhost
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port: 6379
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password: 123456
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site:
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context-path:
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# Datasource
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yo:
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datasource:
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url: jdbc:mysql://localhost/yoqw?useUnicode=true&characterEncoding=utf8&zeroDateTimeBehavior=convertToNull&useLegacyDatetimeCode=false&serverTimezone=Asia/Shanghai
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username: yoqw
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password: yoqw_query!
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fs:
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datasource:
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url: jdbc:mysql://localhost/fs_dev?useUnicode=true&characterEncoding=utf8&zeroDateTimeBehavior=convertToNull&useLegacyDatetimeCode=false&serverTimezone=Asia/Shanghai
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username: freeswitch
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password: RR!h5IpirsnJ
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cms:
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recording-server:
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base-path: http://172.16.52.80/fs/rec/
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sound:
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store-dir: /Users/chyxion/cms-sound
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base-path: http://localhost:8180/sound/file/
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# CAS
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tigon:
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shiro:
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cas:
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server:
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addr: https://cas.pudong-hot.com
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client:
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addr: http://localhost:4200
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filter-chain: >
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${site.context-path}/auth/login=anon
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/=anon
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/index.html=anon
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/assets/**=anon
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/**=user
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## Dubbo Registry
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dubbo:
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registry:
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address: zookeeper://localhost:2181
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file: ${user.home}/dubbo-cache/${spring.application.name}/dubbo.cache
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consumer:
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check: false
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@ -1,12 +1,11 @@
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package com.pudonghot.yo.mapper;
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import java.util.List;
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import com.pudonghot.yo.model.request.ReqCallDetailRecordAccountReport;
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import com.wacai.tigon.mybatis.BaseMapper;
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import org.apache.ibatis.annotations.Param;
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import com.pudonghot.yo.model.domain.CallDetailRecord;
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import com.pudonghot.yo.model.dbobject.CallDetailReport;
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import com.pudonghot.yo.model.request.ReqCallDetailRecordAccountReport;
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/**
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* @author Donghuang <br>
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@ -104,6 +104,9 @@
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max(start_stamp) max_start_stamp
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from br_call_detail_record
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where start_stamp between #{arg.dateFrom} and #{arg.dateTo}
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<if test="arg.account != null">
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and account = #{arg.account}
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</if>
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and tenant_id = #{arg.tenantId}
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group by account, dial_type, call_type
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</select>
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@ -19,4 +19,5 @@ public class ReqCallDetailRecordAccountReport implements Serializable {
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private Integer tenantId;
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private Date dateFrom;
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private Date dateTo;
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private String account;
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}
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14
web/cms/app/helpers/sec-to-time.js
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14
web/cms/app/helpers/sec-to-time.js
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import { helper } from '@ember/component/helper';
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export default helper(function secToTime([sec]) {
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let seconds = parseInt(sec % 60),
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minutes = parseInt((sec / 60) % 60),
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hours = parseInt((sec / (60 * 60)) % 24);
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hours = (hours < 10) ? "0" + hours : hours;
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minutes = (minutes < 10) ? "0" + minutes : minutes;
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seconds = (seconds < 10) ? "0" + seconds : seconds;
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return hours + ":" + minutes + ":" + seconds;
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});
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@ -104,6 +104,12 @@ export default (function() {
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icon: 'fa fa-calendar-check-o',
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text: '话务质检'
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},
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{
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perm: 'PERM_VIEW_CALL_DETAIL_RECORD_ACCOUNT_REPORT',
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route: 'call-detail-record.account-report',
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icon: 'fa fa-database',
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text: '账户报表'
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},
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{
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perm: 'PERM_VIEW_PHONE_WHITELIST_LIST',
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route: 'phone-whitelist.list',
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@ -106,6 +106,7 @@ Router.map(function() {
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this.route('call-detail-record', function() {
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this.route('list');
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this.route('quality-inspection');
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this.route('account-report');
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});
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this.route('agent-status', function() {
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44
web/cms/app/routes/call-detail-record/account-report.js
Normal file
44
web/cms/app/routes/call-detail-record/account-report.js
Normal file
@ -0,0 +1,44 @@
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import BaseListRoute from '../base-list';
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export default BaseListRoute.extend({
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perm: 'PERM_VIEW_CALL_DETAIL_RECORD_ACCOUNT_REPORT',
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breadcrumbs: [{text: '账户报表'}],
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queryParams: {
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dateFrom: {
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refreshModel: false
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},
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dateTo: {
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refreshModel: false
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}
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},
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model(params) {
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const me = this;
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if (!params.dateFrom) {
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params.dateFrom = me.dateFrom().getTime();
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}
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if (!params.dateTo) {
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params.dateTo = new Date().getTime();
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}
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return me.get('service').ajaxGet('account-report', params);
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},
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setupController(controller) {
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const me = this;
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me._super(...arguments);
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if (!controller.get('dateFrom')) {
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controller.set('dateFrom', me.dateFrom().getTime());
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}
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if (!controller.get('dateTo')) {
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controller.set('dateTo', new Date().getTime());
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}
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},
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actions: {
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search() {
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const me = this;
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me.refresh();
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}
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},
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dateFrom() {
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return new Date(new Date().toDateString());
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}
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});
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132
web/cms/app/templates/call-detail-record/account-report.hbs
Normal file
132
web/cms/app/templates/call-detail-record/account-report.hbs
Normal file
@ -0,0 +1,132 @@
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<div class="widget-box transparent" style="padding-top: 2px; border: 1px solid #ddd;">
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<div class="space"></div>
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<form class="form-horizontal" role="form">
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<div class="row">
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{{form-input-datetimepicker
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class='col-sm-5 col-md-5'
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label-class='col-sm-3 col-md-3'
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input-class='col-sm-9 col-md-9'
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error-msg=false
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model=this
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name='dateFrom'
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label='起始时间'}}
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{{form-input-datetimepicker
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class='col-sm-5 col-md-5'
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label-class='col-sm-3 col-md-3'
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input-class='col-sm-9 col-md-9'
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error-msg=false
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model=this
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name='dateTo'
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label='截止时间'}}
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</div>
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<div class="row">
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<div class="col-sm-5 col-md-5">
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<div class="col-sm-3 col-md-3">
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</div>
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<button type="button" class="btn btn-info btn-sm col-sm-4 col-md-4"
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{{action (route-action 'search')}}>
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<i class="ace-icon fa fa-search bigger-110"></i>查询
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</button>
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</div>
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</div>
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</form>
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<div class="space-18"></div>
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<div class="widget-body">
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<!-- #section:custom/scrollbar -->
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<div class="widget-main no-padding">
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<table class="table table-striped table-bordered table-hover dataTable" style="border-top-width: 1px;">
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<thead class="thin-border-bottom">
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<tr>
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<th>
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坐席
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</th>
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<th>
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呼叫类型
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</th>
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<th>
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拨打类型
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</th>
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<th>
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开始时间
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</th>
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<th>
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结束时间
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</th>
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<th>
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总量
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</th>
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<th>
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接通
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</th>
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<th>
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通话时长
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</th>
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<th>
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最大通话时长
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</th>
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<th>
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平均通话时长
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</th>
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</tr>
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</thead>
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<tbody>
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{{#each model as |it|}}
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<tr>
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<td>
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{{it.account}}
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</td>
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<td>
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<span class="label label-sm {{if (eq 'INTERNAL' it.callType) 'label-info' (if (eq 'OUTBOUND' it.callType) 'label-success' 'label-info2')}}">
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{{#if (eq 'INTERNAL' it.callType)}}
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内
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{{else if (eq 'OUTBOUND' it.callType)}}
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外
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{{else}}
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进
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{{/if}}
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</span>
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</td>
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||||
<td>
|
||||
<span class="label label-sm {{if (eq 'MANUAL' it.dialType) 'label-info' (if (eq 'CAMPAIGN' it.dialType) 'label-success' 'label-info2')}}">
|
||||
{{#if (eq 'MANUAL' it.dialType)}}
|
||||
手
|
||||
{{else if (eq 'CAMPAIGN' it.dialType)}}
|
||||
预
|
||||
{{else}}
|
||||
进
|
||||
{{/if}}
|
||||
</span>
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.minStartStamp}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.maxStartStamp}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.total}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.answered}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.duration}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.maxDuration}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.avgDuration}}
|
||||
</td>
|
||||
</tr>
|
||||
{{/each}}
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
{{outlet}}
|
||||
@ -77,13 +77,13 @@
|
||||
<th>
|
||||
坐席
|
||||
</th>
|
||||
<th>
|
||||
<th style="min-width: 88px;">
|
||||
{{th-filter name='callType'
|
||||
text='呼叫类型'
|
||||
options=model.callTypeList
|
||||
}}
|
||||
</th>
|
||||
<th>
|
||||
<th style="min-width: 88px;">
|
||||
{{th-filter name='dialType'
|
||||
text='拨打类型'
|
||||
options=model.dialTypeList
|
||||
@ -99,13 +99,7 @@
|
||||
开始时间
|
||||
</th>
|
||||
<th>
|
||||
接通时间
|
||||
</th>
|
||||
<th>
|
||||
结束时间
|
||||
</th>
|
||||
<th>
|
||||
通话时长(s)
|
||||
通话时长
|
||||
</th>
|
||||
<th>
|
||||
挂断原因
|
||||
@ -125,10 +119,26 @@
|
||||
{{it.account}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.callType}}
|
||||
<span class="label label-sm {{if (eq 'INTERNAL' it.callType) 'label-info' (if (eq 'OUTBOUND' it.callType) 'label-success' 'label-info2')}}">
|
||||
{{#if (eq 'INTERNAL' it.callType)}}
|
||||
内
|
||||
{{else if (eq 'OUTBOUND' it.callType)}}
|
||||
外
|
||||
{{else}}
|
||||
进
|
||||
{{/if}}
|
||||
</span>
|
||||
</td>
|
||||
<td>
|
||||
{{it.dialType}}
|
||||
<span class="label label-sm {{if (eq 'MANUAL' it.dialType) 'label-info' (if (eq 'CAMPAIGN' it.dialType) 'label-success' 'label-info2')}}">
|
||||
{{#if (eq 'MANUAL' it.dialType)}}
|
||||
手
|
||||
{{else if (eq 'CAMPAIGN' it.dialType)}}
|
||||
预
|
||||
{{else}}
|
||||
进
|
||||
{{/if}}
|
||||
</span>
|
||||
</td>
|
||||
<td>
|
||||
{{it.calledNumber}}
|
||||
@ -137,16 +147,10 @@
|
||||
{{it.callingPartyNumber}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.startStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
{{date-cell value=it.startStamp}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.answerStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.endStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.billsec}}
|
||||
{{sec-to-time it.billsec}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.hangupCause}}
|
||||
|
||||
@ -78,13 +78,13 @@
|
||||
<th>
|
||||
坐席
|
||||
</th>
|
||||
<th>
|
||||
<th style="min-width: 88px;">
|
||||
{{th-filter name='callType'
|
||||
text='呼叫类型'
|
||||
options=model.callTypeList
|
||||
}}
|
||||
</th>
|
||||
<th>
|
||||
<th style="min-width: 88px;">
|
||||
{{th-filter name='dialType'
|
||||
text='拨打类型'
|
||||
options=model.dialTypeList
|
||||
@ -99,12 +99,6 @@
|
||||
<th>
|
||||
接通时间
|
||||
</th>
|
||||
<th>
|
||||
结束时间
|
||||
</th>
|
||||
<th>
|
||||
通话时长(s)
|
||||
</th>
|
||||
<th>
|
||||
挂断原因
|
||||
</th>
|
||||
@ -123,25 +117,35 @@
|
||||
{{it.account}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.callType}}
|
||||
<span class="label label-sm {{if (eq 'INTERNAL' it.callType) 'label-info' (if (eq 'OUTBOUND' it.callType) 'label-success' 'label-info2')}}">
|
||||
{{#if (eq 'INTERNAL' it.callType)}}
|
||||
内
|
||||
{{else if (eq 'OUTBOUND' it.callType)}}
|
||||
外
|
||||
{{else}}
|
||||
进
|
||||
{{/if}}
|
||||
</span>
|
||||
</td>
|
||||
<td>
|
||||
{{it.dialType}}
|
||||
<span class="label label-sm {{if (eq 'MANUAL' it.dialType) 'label-info' (if (eq 'CAMPAIGN' it.dialType) 'label-success' 'label-info2')}}">
|
||||
{{#if (eq 'MANUAL' it.dialType)}}
|
||||
手
|
||||
{{else if (eq 'CAMPAIGN' it.dialType)}}
|
||||
预
|
||||
{{else}}
|
||||
进
|
||||
{{/if}}
|
||||
</span>
|
||||
</td>
|
||||
<td>
|
||||
{{it.calledNumber}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.startStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
{{date-cell value=it.startStamp}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.answerStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
</td>
|
||||
<td>
|
||||
{{date-cell value=it.endStamp format='YYYY-MM-DD HH:mm:ss'}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.billsec}}
|
||||
{{sec-to-time it.billsec}}
|
||||
</td>
|
||||
<td>
|
||||
{{it.hangupCause}}
|
||||
|
||||
17
web/cms/tests/integration/helpers/sec-to-time-test.js
Normal file
17
web/cms/tests/integration/helpers/sec-to-time-test.js
Normal file
@ -0,0 +1,17 @@
|
||||
import { module, test } from 'qunit';
|
||||
import { setupRenderingTest } from 'ember-qunit';
|
||||
import { render } from '@ember/test-helpers';
|
||||
import hbs from 'htmlbars-inline-precompile';
|
||||
|
||||
module('Integration | Helper | sec-to-time', function(hooks) {
|
||||
setupRenderingTest(hooks);
|
||||
|
||||
// Replace this with your real tests.
|
||||
test('it renders', async function(assert) {
|
||||
this.set('inputValue', '1234');
|
||||
|
||||
await render(hbs`{{sec-to-time inputValue}}`);
|
||||
|
||||
assert.equal(this.element.textContent.trim(), '1234');
|
||||
});
|
||||
});
|
||||
@ -0,0 +1,11 @@
|
||||
import { module, test } from 'qunit';
|
||||
import { setupTest } from 'ember-qunit';
|
||||
|
||||
module('Unit | Route | call-detail-record/account-report', function(hooks) {
|
||||
setupTest(hooks);
|
||||
|
||||
test('it exists', function(assert) {
|
||||
let route = this.owner.lookup('route:call-detail-record/account-report');
|
||||
assert.ok(route);
|
||||
});
|
||||
});
|
||||
Loading…
x
Reference in New Issue
Block a user